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The Digital Handover

A digital premium brand experience. Aligned with the brand, scalable, and customer-centered.

The Digital Handover

A digital premium brand experience. Aligned with the brand, scalable, and customer-centered.

What Is The Digital Handover?

Rethinking Vehicle Handover

The Digital Handover guides customers through their new vehicle in a brand-compliant manner, beginning before pickup and continuing seamlessly during the handover.

Interactive. Intuitive. Aligned With the Brand.

Key features and personalized settings are explained step by step. Clear, interactive, and in the brand's look and feel.

Transforming Pickup Into an Experience

This saves time at the dealership. For customers, the pickup becomes a significant moment. Not merely a handover of keys, but an emotional beginning with their new vehicle.

What Goes Wrong Today and Costs Brands Trust

The vehicle handover is the emotional highlight of the customer journey. However, it often feels like a disconnect for customers. No explanation, no experience - just the key on the table.


The result? Missed opportunities and declining brand trust.

The vehicle handover is the emotional highlight of the customer journey. However, it often feels like a disconnect for customers. No explanation, no experience - just the key on the table.


The result? Missed opportunities and declining brand trust.

The Solution: The Digital Handover

The Solution: The Digital Handover

The premium brand experience your customers deserve.

Our platform makes vehicle handover a digital, interactive, and brand-aligned experience.

The premium brand experience that your customers deserve. Our platform transforms handovers into a digital, interactive, and brand-aligned experience.

The personal customer profile guides you step by step through the transfer process, even during delivery times and occasionally long waiting periods.

Smart. Scalable. Ready for international deployment.

Personalized

Content dynamically adapts to the model, equipment, and language – no overload, just relevant information.

Personalized

Content dynamically adapts to the model, equipment, and language – no overload, just relevant information.

Personalized

Content dynamically adapts to the model, equipment, and language – no overload, just relevant information.

Multilingual

Whether German, English, or Spanish – the platform speaks the language of your customers.
Perfect for international rollouts.

Multilingual

Whether German, English, or Spanish – the platform speaks the language of your customers.
Perfect for international rollouts.

Multilingual

Whether German, English, or Spanish – the platform speaks the language of your customers.
Perfect for international rollouts.

Aligned to brand

Your look. Your tone.
Design and content are fully adaptable to your brand.

Aligned to brand

Your look. Your tone.
Design and content are fully adaptable to your brand.

Aligned to brand

Your look. Your tone.
Design and content are fully adaptable to your brand.

Measurable

Analytics, feedback, and usage data reveal what works and where you can refine your approach.

Measurable

Analytics, feedback, and usage data reveal what works and where you can refine your approach.

Measurable

Analytics, feedback, and usage data reveal what works and where you can refine your approach.

The Win-Win-Win Solution

The Win-Win-Win Solution

Win: Manufacturer

You create a consistent brand experience across all locations.
Customers are systematically guided through the initial usage phase, reinforcing trust and engagement. This way, you actively shape the post-sales experience yourself.

The solution is internationally scalable and provides insights into usage and needs.

Win: Dealer

Win: Clients

Win: Manufacturer

You create a consistent brand experience across all locations.
Customers are systematically guided through the initial usage phase, reinforcing trust and engagement. This way, you actively shape the post-sales experience yourself.

The solution is internationally scalable and provides insights into usage and needs.

Win: Dealer

Win: Clients

Here's How It Works

1. Start

After signing the contract, the customer is informed about the Digital Handover.

After signing the contract, the customer is informed about the Digital Handover.

2. Client Setup

Before pickup, the customer sets up their account and gets to know their vehicle digitally.
Features, functions, and initial settings are explained in advance.

Before pickup, the customer sets up their account and gets to know their vehicle digitally.
Features, functions, and initial settings are explained in advance.

3. Initiate Handover

During the transfer, you address any outstanding questions directly and personally.
The basics have already been covered, so you can focus on what truly matters.

During the transfer, you address any outstanding questions directly and personally.
The basics have already been covered, so you can focus on what truly matters.

4. On-Demand Content

Even after handover, all content remains accessible.
Clients can revisit features at any time – no manual searching required.

Even after handover, all content remains accessible.
Clients can revisit features at any time – no manual searching required.

No More Disappointed Customers

It's time for the digital handover. Contact us, and we'll create your first non-binding offer.

Already Implemented Here:

More Than Just Tools

SAPERED is your Learning & Development agency with solid automotive expertise.

We support OEMs & dealer groups in successfully implementing changes in sales, service, and training. Our scalable learning solutions and digital tools ensure measurable performance improvements and lasting changes.

For over a decade, we have been a reliable partner for leading automotive brands, working internationally, pragmatically, and always with a practical approach.

We understand the industry, speak its language, and deliver solutions that work - at critical moments, every day.

Discover More

More Than Just Tools

SAPERED is your Learning & Development agency with solid automotive expertise.

We support OEMs & dealer groups in successfully implementing changes in sales, service, and training. Our scalable learning solutions and digital tools ensure measurable performance improvements and lasting changes.

For over a decade, we have been a reliable partner for leading automotive brands, working internationally, pragmatically, and always with a practical approach.

We understand the industry, speak its language, and deliver solutions that work - at critical moments, every day.

Discover More

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